Shipping Policy for LYREMAVEL
Date of Effect: January 6, 2025
At LYREMAVEL, we aim to provide our customers with the best shopping experience, including fast and reliable shipping services. This Shipping Policy explains the various shipping options, rates, delivery times, and other related details for orders placed on our website, https://lyremavel.com/. By placing an order, you agree to the terms outlined below.
1. Shipping Methods
We offer multiple shipping methods to cater to different needs. Our shipping partners include reputable carriers such as USPS, UPS, and FedEx, ensuring a reliable delivery experience. During checkout, you can select the shipping method that best suits your needs.
- Standard Shipping: Delivery typically within 5-7 business days.
- Expedited Shipping: Delivery typically within 2-3 business days.
- Express Shipping: Delivery typically within 1-2 business days.
- International Shipping: Delivery times vary depending on the destination country.
Please note that the actual delivery time may vary depending on the location, carrier, and other factors outside of our control, such as weather conditions or customs delays for international shipments.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of the items in your order and the shipping destination. The following are general guidelines for our shipping costs:
Domestic Orders (within the U.S.):
- Standard Shipping: $5.99
- Expedited Shipping: $9.99
- Express Shipping: $15.99
International Orders:
- International shipping costs will vary based on the destination country. The shipping cost will be calculated at checkout.
Free Shipping: We offer free standard shipping on orders over $50 within the United States. This offer is automatically applied during checkout and may not be combined with other promotions.
3. Order Processing
Once your order is placed, we begin processing it immediately. Most orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: After placing an order, you will receive an email confirmation containing the details of your purchase.
- Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with tracking information.
If there is any issue with your order, such as an out-of-stock item or a shipping delay, we will notify you as soon as possible.
4. Delivery Times
The delivery time depends on the shipping method chosen and your location. Below are general delivery estimates for domestic U.S. orders:
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- Express Shipping: 1-2 business days.
For international orders, delivery times can vary greatly depending on the destination country and customs procedures. Estimated delivery times for international orders will be provided at checkout.
Please note that these are estimated delivery times, and we cannot guarantee delivery within these timeframes due to unforeseen circumstances such as weather, holidays, or carrier delays.
5. Shipping Restrictions
- P.O. Boxes: We can ship to P.O. Boxes within the United States. However, we recommend using a physical address for faster and more reliable delivery.
- International Shipping: We ship to most international destinations. However, there may be restrictions on certain products based on local regulations. We recommend checking with your local customs office before placing an order to ensure your items can be imported.
- Shipping to Military Addresses: We offer shipping to U.S. military addresses, including APO/FPO/DPO addresses. Delivery times may vary for military addresses.
6. Shipping Issues
If your order is delayed, lost, or damaged in transit, please contact us immediately at info@lyremavel.com or (903) 583-7262. We will investigate the issue and work with the carrier to resolve the problem. LYREMAVEL is not responsible for delays caused by the carrier, including issues arising from weather conditions, strikes, or natural disasters.
In case your package is returned to us due to an incorrect address, refusal to accept delivery, or any other reason beyond our control, you will be responsible for the cost of reshipping the package.
7. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package via the respective carrier’s website (USPS, UPS, FedEx, etc.). Tracking is typically available 24-48 hours after the package has been shipped.
8. Delivery Issues
If your package is marked as delivered but you did not receive it, please:
- Check with your neighbors or building management to see if they accepted the delivery on your behalf.
- Check for any delivery notices left by the carrier.
- Contact the carrier directly for assistance in locating your package.
If you still cannot locate your package, please reach out to us at info@lyremavel.com or (903) 583-7262. While we will do our best to help, we are not responsible for packages once they are marked as delivered by the carrier.
9. Import Duties and Taxes (for International Orders)
For international orders, please be aware that customs duties, taxes, and fees may be imposed by your local government upon delivery. These charges are the responsibility of the customer and are not included in the shipping charges. We recommend contacting your local customs office to inquire about any potential duties or taxes before placing an order.
LYREMAVEL is not responsible for any customs-related charges or delays. Please check with your local authorities for more information on customs regulations and fees before ordering.
10. Address Accuracy
It is your responsibility to provide accurate shipping information when placing an order. Please double-check your shipping address to ensure there are no errors. We are not responsible for delays or lost packages due to incorrect shipping information.
If you notice an error in your shipping address after placing the order, please contact us immediately at info@lyremavel.com or (903) 583-7262. We will attempt to correct the address before the order is shipped, but once the package has been dispatched, we cannot guarantee any changes.
11. Contact Us
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team at:
- Email: info@lyremavel.com
- Phone: (903) 583-7262
We are here to assist you with any shipping inquiries and ensure your experience with LYREMAVEL is as smooth as possible.